Frequently Asked Questions
Are you licensed and insured?
Yes, we are fully licensed and insured. Our technicians are also background-checked and experienced in both modern smart systems and traditional door mechanisms.Do you offer free estimates?
Yes, we provide free estimates for all our services. Contact us at (601) 316-8224 to schedule your complimentary consultation.Do you provide 24/7 emergency service?
Yes, we offer 24-hour emergency repair service throughout Bossier City and Shreveport. Our mobile units carry full parts inventory for on-the-spot repairs.Do you offer same-day appointments?
Yes, we provide same-day appointments and repairs. We're locally based near Airline Drive and East Texas Street for quick arrival times.What brands do you work with?
We work with leading brands including LiftMaster, Genie, Chamberlain, and Craftsman. We stock parts compatible with all major manufacturers for quick replacements.Do you offer senior discounts?
Yes, we offer discounts for seniors, first responders, and repeat customers. Call (601) 316-8224 for current discount information and pricing.How long have you been in business?
We've been in business about a year and a half, with 4 years of industry experience. We're a locally owned, family-operated company.Do you serve commercial properties?
Yes, we serve small commercial facilities including warehouses, auto shops, and retail spaces. We install and maintain rolling steel and sectional commercial doors.Do you install smart garage door systems?
Yes, we install Wi-Fi enabled openers with smartphone and Alexa/Google integration. We also upgrade existing systems with smart technology and remote access.What areas do you serve?
We serve Bossier City, Shreveport, Minden, Haughton, Benton, and Blanchard throughout northwest Louisiana. We're based locally for fast response times.Do you provide warranty-backed work?
Yes, we provide warranty-backed installations and support. We use top manufacturers and provide detailed reports after maintenance visits for transparency.Do you offer preventive maintenance services?
Yes, we provide routine lubrication, balance testing, and safety inspections. Annual maintenance is recommended for Louisiana's humid climate to prevent costly repairs.
